Contact Us

If you have concerns about how a child sees, talks, hears, moves, eats, or plays, call toll-free at 800-505-7000 (TDD accessible)

Families with questions or concerns should contact their Birth to Three program directly and may also call the Family Support Line at 866-888-4188 for more assistance.   

For questions about a Family Cost Participation bill, please call our NEW billing contractor’s customer call center at
1-844-293-0023, 8 a.m. to 5 p.m. EST or visit their website

The Lead Agency for Part C of the IDEA in Connecticut is
The Office of Early Childhood
Family Support Division – Suite 205
450 Columbus Blvd., Hartford, CT 06103-1835
Fax: 860-326-0559

Part C Coordinator (Birth to Three System Director): 860-500-4403
Administrative Assistant, 860-500-4400 860-500-4406 – Professional Development, Procedures and Service Guidelines 860-500-4446 – Database and Reporting Development (not phone yet) – Part C Data Manager, Associate Research Analyst 860-500-4409 – Fiscal Forecasting and Reporting,  Fiscal Auditing 860-500-4405 – Timely Payment of Contractors, Fiscal Auditing, SPIDER helpdesk 860-500-4411 – Education and Outreach, ICC/SICC liaison, Child Find 860-500-4404 – Database and Reporting Development
with 860-500-4402 – Home Visiting Program Manager and Birth to Three Family Liaison
and 860-500-4407 – OEC QI Division, CKCs, workforce development

EI Programs
All Prior Authorizations requests:
AT Approval Requests and Provider Invoice Questions:  Email     Fax: 860-920-3156
SPIDER Helpdesk email
For questions about DSS trainings by DXC contact the DXC Provider Call Center at 1-800-842-8440.
Not sure who to contact?  Email!


Website issues / questions :  Email



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