If you have concerns about how a child sees, talks, hears, moves, eats, or plays, call toll-free at 800-505-7000 (TDD accessible)
Families with questions or concerns should contact their Birth to Three program directly and may also call the Family Support Line at 866-888-4188 for more assistance.
For questions about a Family Cost Participation bill, please call our NEW billing contractor’s customer call center at
1-844-293-0023, 8 a.m. to 5 p.m. EST or visit their website https://hus.pcgus.com/CTEIBilling/Public/Portal.aspx.
The Lead Agency for Part C of the IDEA in Connecticut is
The Office of Early Childhood
Family Support Division – Suite 205
450 Columbus Blvd., Hartford, CT 06103-1835
Part C Coordinator (Birth to Three System Director): Alice.Ridgway@ct.gov 860-500-4403
Administrative Assistant, CTBirth23@ct.gov 860-500-4400
Linda.Bamonte@ct.gov 860-500-4406 – Professional Development, Procedures and Service Guidelines
Ari.Burger@ct.gov 860-500-4446 – Database and Reporting Development
Nicole.Cossette@ct.gov (not phone yet) – Part C Data Manager, Associate Research Analyst
Mary.Coyle@ct.gov 860-500-4409 – Fiscal Forecasting and Reporting, Fiscal Auditing
Kathy.Granata@ct.gov 860-500-4405 – Timely Payment of Contractors, Fiscal Auditing, SPIDER helpdesk
Anna.Hollister@ct.gov 860-500-4411 – Education and Outreach, ICC/SICC liaison, Child Find
Matt.Mahony@ct.gov 860-500-4404 – Database and Reporting Development
with Aileen.McKenna@ct.gov 860-500-4402 – Home Visiting Program Manager and Birth to Three Family Liaison
and Deb.Resnick@ct.gov 860-500-4407 – OEC QI Division, CKCs, workforce development
All Prior Authorizations requests: CTBirth23@ct.gov
AT Approval Requests and Provider Invoice Questions: Email BirthToThreeFiscal@ct.gov Fax: 860-920-3156
SPIDER Helpdesk email Kathy.Granata@ct.gov
For questions about DSS trainings by DXC contact the DXC Provider Call Center at 1-800-842-8440.
Not sure who to contact? Email CTBirth23@ct.gov!
Website issues / questions : Email CTBirth23@ct.gov