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Each state has a lead agency for Part C that is responsible for general supervision of programs.  This includes monitoring compliance with laws and procedures, and measuring the quality of service delivery.  The lead agency also tracks and processes complaints and administrative hearings.  In Connecticut, the Department of Developmental Services, as the lead agency, gathers together all of this information, then uses it to provide targeted technical assistance, shape procedures and clarify state and federal expectations of Part C for Birth to Three programs.